warranty

Zipline 1-Year Limited Warranty

We stand behind the craftsmanship of every bag we make. All Zipline bags include a 1-Year Limited Warranty from the date of purchase.

What is covered:

  • Stitching or seam tears under normal use
  • Zipper failure or broken zipper teeth
  • Hardware breakage (buckles, strap adjusters)

How to claim:

Email support@zipline.com with your Order ID, proof of purchase, and 2 clear photos of the issue. Our warranty team will repair or replace your product.